Online Ticket Reservation System: Computer Engineering Guide
1. Introduction
Overview of the project.
Objectives of the system: Design an efficient and user-friendly online system for booking tickets for various services like travel, events, and movies.
Scope of the system: Applicable for users to reserve tickets conveniently while ensuring secure transactions and real-time availability updates.
2. Requirements Analysis
Functional Requirements:
· - User registration and authentication.
· - Browse and search for available tickets.
· - Real-time seat availability and booking.
· - Secure payment processing.
· - Email or SMS notifications for booking confirmation.
Non-Functional Requirements:
· - High system reliability and uptime.
· - Scalability to handle high user traffic.
· - Secure handling of user data and payment information.
3. System Design
Architecture:
· - Three-tier architecture with frontend, backend, and database layers.
· - Integration with payment gateways for secure transactions.
Data Flow Diagrams (DFDs):
· - Level 0: Overview of user interactions with the system.
· - Level 1: Detailed processes for ticket search, booking, and confirmation.
Database Design:
· - Tables: Users, Tickets, Bookings, Payments.
4. Technology Stack
Frontend:
· - Web technologies: HTML, CSS, JavaScript (React, Angular, or Vue.js).
· - Mobile technologies: React Native or Flutter for mobile apps.
Backend:
· - Python (Django/Flask) or Java (Spring Boot) for API development.
· - RESTful API or GraphQL for client-server communication.
Database:
· - SQL (PostgreSQL, MySQL) or NoSQL (MongoDB, Firebase).
Payment Integration:
· - Use APIs from providers like Stripe, PayPal, or Razorpay.
Hosting:
· - AWS, Google Cloud, or Azure for scalability and reliability.
5. Implementation
User Management:
· - Enable user registration, login, and profile management.
· - Implement secure password storage using hashing algorithms.
Ticket Management:
· - Provide interfaces for browsing and searching available tickets.
· - Implement real-time seat availability updates to avoid overbooking.
Booking and Payment:
· - Develop a booking module to handle ticket reservations and cancellations.
· - Integrate secure payment processing and validate transactions.
Notifications:
· - Set up email/SMS notifications for booking confirmations and reminders.
· - Allow users to view and manage their booking history.
6. Security
Encrypt sensitive data during storage and transmission.
Implement secure authentication and role-based access control.
Ensure compliance with payment and data protection regulations.
7. Testing
Unit Testing: Validate individual modules like user management and payment processing.
Integration Testing: Ensure smooth communication between frontend, backend, and payment gateways.
System Testing: Test the system for usability and reliability under real-world scenarios.
Performance Testing: Evaluate system scalability and response time under high user loads.
8. Deployment
Deploy the application on cloud platforms for scalability and reliability.
Provide user guides and FAQs to assist users with the system.
Set up monitoring tools for tracking system performance and identifying issues.
9. Maintenance and Updates
Monitor system logs and address bugs promptly.
Regularly update the system with new features and security patches.
Incorporate user feedback to improve the system's functionality and user experience.
10. Appendix
Glossary of terms.
References and additional resources.