Online Vehicle Service Booking System - BSc IT Project Guide
1. Introduction
The Online Vehicle Service Booking System is a web-based platform that allows vehicle owners to schedule maintenance or repair services online. This system bridges the gap between service centers and customers by streamlining the booking process and improving customer satisfaction.
2. Project Objectives
- To provide a digital platform for vehicle service
appointment bookings.
- To enable service centers to manage bookings and customer information.
- To provide users with updates, service history, and reminders.
- To reduce waiting time and enhance service management efficiency.
3. System Modules
Main modules include:
a. User Registration and Login
b. Vehicle Profile Management
c. Service Booking and Scheduling
d. Admin/Service Center Dashboard
e. Service History and Notifications
f. Feedback and Ratings
g. Payment Gateway Integration (optional)
h. Email/SMS Notification System
4. Technologies Used
- Frontend: HTML, CSS, JavaScript, Bootstrap
- Backend: PHP / Python (Django/Flask) / Node.js
- Database: MySQL / PostgreSQL / MongoDB
- Tools: Git, Postman, Figma, VS Code
- APIs: Twilio, Razorpay, Google Maps API
- Hosting: Firebase, Heroku, or cPanel
5. Development Methodology
The project uses the Agile methodology, ensuring regular feedback, testing, and delivery of working features through iterative sprints.
6. System Design Overview
The system is built with a modular architecture separating user-facing and admin functionalities. Role-based access ensures secure handling of user data and service operations.
7. Testing
Testing involves:
- Unit Testing for individual modules
- Integration Testing for service booking and notifications
- Performance Testing for concurrent bookings
- Usability Testing for user interface and experience
8. Conclusion
The Online Vehicle Service Booking System enhances service center operations and provides users with a convenient, time-saving method for scheduling vehicle maintenance. It showcases the effective use of IT to modernize traditional services.